Contact information
Prime 151 Collectibles
Contact Information
Business Name:
Prime 151 Collectibles
Primary Mailing & Legal Notice Address
192 Merritts Rd, STE B, PMB 311
Farmingdale, NY 11735
This is the ONLY authorized address for:
• Mail
• Returns
• Legal notices
• Vendor correspondence
• Administrative documents
No other location is permitted to receive mail or returns.
Retail Store (Brick & Mortar LGS Location)
Prime 151 Collectibles – Babylon LGS
37 John St, Babylon, NY 11702
Open to the public:
- Sunday: 12:00 PM – 5:00 PM EST
- Monday: 5:00 PM – 10:00 PM EST
-
Tuesday: 5:00 PM – 10:00 PM EST
- Wednesday: 12:00 PM – 5:00 PM EST
Services offered in-store:
TCG sales
- Comics & collectibles
- Game nights & tournaments
- Community events & sanctioned play
- In-person shopping
Important:
- Not a mailing address
- No pickups for online orders
- No online returns or drop-offs
- Operates separately from ecommerce fulfillment
Ecommerce Fulfillment Center
Nassau County, Long Island, NY
This facility handles:
- Order fulfillment
- Packaging & shipping
- Consignment intake
- Inventory staging
- Insurance-photography & chain-of-custody documentation
Not open to the public.
Exact location withheld for security and insurance compliance.
Customer Support & Claims Email
For:
• Order issues
• Damage claims
• Shipping questions
• Account or policy inquiries
General Business & Vendor Inquiries Email
For:
• Vendor communications
• Wholesale inquiries
• Media/press
• Partnership discussions
• Corporate matters
Customer Service Operating Hours (Online Support)
Monday–Friday: 8:30 AM – 10:30 AM EST
Saturday: 10:00 AM – 6:00 PM EST
Sunday: Orders are processed, but customer service is unavailable
In-Person Operations
Prime 151 Collectibles operates across:
• Brick & Mortar LGS (Sun–Wed)
• Pop-up retail & TCG events
• Live convention booths
• Marketplace appearances
• Sanctioned gameplay & community nights
Event schedules are announced via social media & prime151.com.